CSLI SPRING 2000 QUESTIONNAIRE

 1.0  What do you think is the most important problem facing the residents of Anne Arundel County at the present time?   

Problem

Percentage

Crime

14

Drugs (illegal drugs, use, sale)

6

Growth/overpopulation-too much development

20

Traffic congestion/problems

10

Education, problems with schools

20

Taxes – too high

7

Inefficient government, wasteful spending

0

Corruption in government/ politicians are bad

0

Environment (air, water pollution, save Bay)

4

Economy – no jobs, high cost of living, businesses closing

3

Other answer:___________________________________

8

Unsure/No Answer

9

Note: Growth is reported as the combined score of growth and traffic congestion; crime is reported as the combined score of crime and drugs.   N=424

2.0 Overall, would you say that the County is headed in the right direction or in the wrong direction?

(1) Right direction                          58%
(2) Wrong direction                       25%
(0)  Unsure or don’t know             17%
                                            N=427

2.1.    In 1992, voters passed an amendment to the County charter limiting the increase in revenue from property tax to 4.5 percent or the rate of inflation, whichever is lower.  Did you know about this County revenue cap?

(1)  Yes         37%     (2) No      58%     (0) Don’t Know,  No Answer     4%         N=428

 

2.2 Some people believe that the County’s ability to provide certain services has declined due to the County’s revenue cap. Others think it hasn’t affected services.
Do you think the revenue cap has hurt the ability of the County to provide services to its citizens?
            (1)  Yes    24%        (2) No     54%      (0) Don’t Know,  No Answer    23%       N=405

 2.3. IF YES:  Do you have any particular services in mind?___________________

3.0              I am going to read a list of Anne Arundel County government services. Please rate the value received for your tax dollar — Is it a Good Buy, an Okay Buy, or a Poor Buy.

Good Buy, Okay Buy, Poor Buy with “don’t know” – ranked by “Good Buy”

Service

Good Buy

Okay Buy

Poor Buy

Don't Know

N

3.1 Public Libraries

81

15

2

2

428

3.6  Fire Dept.

78

18

3

2

428

3.7  Anne Arundel Community College

76

9

2

14

427

3.10  Trash collection and curbside recycling

68

20

8

4

426

3.5  Police Dept.

66

26

6

2

427

3.3 Recreation and Parks

65

22

9

4

428

3.2  Public Schools  (K thru 12)

46

30

15

9

427

3.8  Water and Sewer Services

46

28

15

12

427

3.9  Public Health Services

40

32

7

21

425

3.11 Senior Citizens Services

39

20

8

32

423

3.12 Road maintenance and repair

35

37

27

2

426

3.4  Cultural Arts

32

34

16

17

427

3.13  Planning and zoning services

19

25

39

17

425

 

Good Buy, Okay Buy, Poor Buy without “don’t know” – ranked by “Good Buy”

Service

Good Buy

Okay Buy

Poor Buy

N

3.7  Anne Arundel Community College

88

10

2

369

3.1 Public Libraries

82

15

2

420

3.6  Fire Dept.

79

18

3

420

3.10  Trash collection and curbside recycling

70

21

9

410

3.3 Recreation and Parks

67

23

10

413

3.5  Police Dept.

67

26

7

417

3.11 Senior Citizens Services

58

30

12

286

3.8  Water and Sewer Services

52

31

17

376

3.2  Public Schools  (K thru 12)

51

33

17

390

3.9  Public Health Services

51

40

9

334

3.4  Cultural Arts

39

42

19

353

3.12 Road maintenance and repair

36

38

27

421

3.13  Planning and zoning services

23

43

34

351

 The next two questions asks you about recycling of cans, bottles and paper products in your home.

 4.0  To what extent does your house recycle such products, using the bins provided by the County or City of Annapolis: very little, somewhat or a lot.

(1) Very little      16%      (2) Somewhat       18%      (3) A lot     63%   (0) Don't know, no answer  3%

N=423 

4.1 To what extent do you personally try to recycle such products: very little, somewhat or a lot?

(1) Very little    13%      (2) Somewhat       18%      (3) A lot    68%     (0) Don't know, no answer  2%

N=418

 5.0  Anne Arundel County government provides a wide array of services to local residents.  To what extent do you rely on each of the following sources when you want to find out about County services, or otherwise want to keep up with policies and events conducted by County government:  Your choices are very little, somewhat, or a lot.    (Table ranked by percentage saying "a lot").

Source

A lot

Somewhat

Very little

Unsure

 

N

5.1 Local newspapers

48

29

21

2

420

5.3  Major TV network news

45

28

25

2

418

5.12  Discussions with friends or family

37

40

23

0

410

5.7  Newsletters and notices provided by a community association

27

35

35

4

415

5.4  Local radio programs

22

31

45

3

419

5.8  Direct mail from County agencies

11

33

52

4

413

5.9  Brochures or newsletters from County agencies found at public libraries or other govt. buildings

10

28

58

4

405

5.5  Telephone calls to County offices

9

22

65

4

415

5.2 The local government channels on Cable TV

8

20

68

4

420

5.6  Visits to County offices

6

13

77

5

411

5.10  Newsletters or other information from elected officials

6

22

69

4

410

5.11  Visits to the County web site

6

13

75

6

411

 6.0  Would you be interested in being on a county email list in order to receive information from the County.

 (1)   Yes     35%       (2) No     61%      (0) Don’t Know,  No Answer   4%

 6.1  How frequently do you watch any of the following CABLE television stations – very frequently, somewhat frequently, rarely, never.

 

Very
Frequently

Somewhat
Frequently

Rarely

Never

Don’t Know

N

ESPN

33

22

18

25

2

408

CNN

33

33

16

16

2

408

USA Network

20

32

23

22

4

409

Arts & Entertainment Network (A&E)

26

33

18

20

3

409

TNT network

18

38

22

19

3

408

 The next few questions concern Internet use

 7.0       Do you currently have an Internet account that you use from your home?

            (1) Yes              ß            63%                             (2) No ß   35%     (0) No answer   1%  N=399

7.1             IF Yes: Do you think you will switch to higher speed cable or DSL lines when these become available in the County?
       (1) Yes  68%   (2) No   16%
       (0) No answer   16%
              ß     N=257

7.2 IF NO: do you plan on getting an Internet account within the next six months?
           (1) Yes    27%    (2) No   70%
           (0) No answer  2%
            N=98

7.3 Have you made any online purchases over the last year using your credit card?
           
(1) Yes    61%   (2) No    37%   
            (0) No answer   2%
                   ß        N=263

If NO: skip next section and go to page 5 (demographics)  Þ

 

If YES: Go to Question 8 belowß

7.4 How many hours a week do you use the Internet for work or personal use.   N=257
       
(1)   0 to 3 hours                        24%
        (2)   3 to 6 hours                        19%
        (3)   7 to 10 hours                      20%
        (4)   11 to 20 hours                    21%
        (5)   More than 20 hours            15%
        (0) Don't know, no answer         2%                ß

8.0 Anne Arundel County government has created a new web site that will be used to post information of interest to County residents, and will eventually allow residents to conduct business with the County using the Internet.

As the County is interested in knowing the public’s priorities in terms of information and services it can provide online, please tell me whether you would be very likely, somewhat likely, or not likely to utilize the following online information and services.

Service

Very Likely

Somewhat
 Likely

Not Very Likely

Unsure

 

N

8.1  Posting of schedules for county services, such as recycling/trash pick-up and snow removal

42

29

26

3

286

8.2  Ability to make payments for county services such as water-sewer bills or property taxes online

26

21

50

4

286

87.3 Ability to make reservations at county recreation facilities such as Quiet Waters and Downs Park online

30

27

40

4

286

8.4 Posting of status updates for zoning hearings and road repairs

28

30

38

4

285

8.5 Posting of inclement weather information such as school closings

51

14

33

3

283

8.6 Ability to apply for county permits and licenses online.

37

24

36

4

281

8.7 Posting of legislation pending before the County Council

31

38

28

3

279

8.8 Posting of County maps and other land use data

40

31

26

3

279

8.9 Posting of County government employment opportunities

27

26

44

4

278

8.10  Posting of information on providing care and housing for seniors

25 19

51

4

279

 Þ        DEMOGRAPHICS

We are almost done.  The last few questions will help us to better understand your responses.

 9.0       With which political party are you affiliated?

      (1)  Democratic      39%                   (4) None                8%
(2)  Republican       36%                  (5) Other                1%
(3)  Independent      13%                  (0) No Answer      4%          N=413

 10.0    Which of the following best describes your political beliefs:  Liberal,     Moderate or Conservative?
            (1)   Liberal                    20%
            (2)   Moderate               42%
            (3)   Conservative          30%
            (0)  Other, No Answer            8%                   N=413

 11.0    I am going to read some categories of age classifications.  Please stop me when  I reach the category in which your age falls.
  
         (1)  18 to 29            13%
            (2)   30 to 44           35%
            (3)   45 to 59           31%
            (4)   60 or more       20%                 
  
         (0)   No Answer        2%

 N=413

12.0  I am going to read some categories relating to education.  Please stop me when I reach the category in which the highest level of your formal education falls. 

      (1)  less than a high school degree                          4%
(2)   a high school degree                                     17%  
(3)   some college or a two-year degree               36%  
(4)   completed college with a bachelor’s degree  21%
(5)   post graduate work                                      21%
(0)   No Answer                                                   1%             N=411

13.0  I am going to read some categories relating to income.  Please stop me when I reach the category in which your household income falls.

      (1)  Less than $30,000          12%
(2)  $30,000 to $50,000      19%  
(3)  $50,000 to $75,000       21%  
(4)  $75,000-$100,000        16%
(5)  Over $100,000              20%
(0)   No Answer                    12%              N=411

 14.0  Regarding race, how would you describe yourself?

 (1)  Black                                       10%
(2)  White                                       83%
(3)  Hispanic                                     2%
(4)  Asian                                          1%
(5)  Other racial background              2%
(0)   No Answer                                 3%
                                                                       N=411

 15.0 What is your current marital status?

 (1)   Single           14%
(2)   Married         66%  
(3)   Separated       3%
(4)   Divorced        7%
(5)   Widowed       9%
(6)   Other              0%
(7)   Won't say      0%               N=411

 16.0   How long have you lived in Anne Arundel County:   Mean = 22 years

# of years

Percentage

0-7

22

8-16

20

17-25

21

26-36

18

37-92

19

N=401 

17.0   Is your household part of any community association?

(1) Yes     65%             (2) No      31%                 (0) Don't know, unsure   4%    N=405

18.0  If you have any children living at home, how many are between the ages of ....

 

Note #s below enter “0” if none ß

18.1   0 and 7 yrs old

0=77%;  1=15%;    2=7%     3=1%    N=413

18.2   8 and 12 yrs old

0=83%;  1=12%;   2=5%;     3=1%    N=413

18.3   13 and 18 yrs old

0=83%;  1=11%;   2=5%                   N=414

19.0 If they have any children living at home ask:    (otherwise end the survey)

Anne Arundel Community College is considering offering courses and otherwise providing information about child development and parenting.  How likely would you be to …  

 

Very
 likely

Somewhat
likely

Not
very likely

Unsure

N

19.1  Be interested in additional information about child development and parenting

25

17

55

3

176

19.2  Take a course (either for credit or not) on this topic

21

14

63

2

176

19.3  Come to an occasional lecture about child development or parenting at the college’s Arnold campus

23

19

54

3

175

           20.0 Gender of respondent to whom you were speaking:

 (1) Male     42%   (2) Female   58%    (0) Not sure  0%

21. Zip Code

 

Zip

Percentage

                         20711.00

.7

                         20714.00

.2

                         20724.00

1.9

                         20733.00

.7

                         20751.00

.2

                         20755.00

1.0

                         20758.00

.2

                         20764.00

1.2

                         20776.00

.7

                         20778.00

1.5

                         21012.00

7.7

                         21032.00

.2

                         21035.00

2.4

                         21037.00

3.6

                         21054.00

3.1

                         21056.00

.2

                         21060.00

4.4

                         21061.00

6.1

                         21076.00

1.5

                         21090.00

1.0

                         21106.00

.2

                         21108.00

2.9

                         21113.00

3.6

                         21114.00

5.3

                         21122.00

13.6

                         21140.00

.5

                         21144.00

5.3

                         21146.00

5.1

                         21225.00

2.2

                         21226.00

.5

                         21401.00

12.8

                         21403.00

9.2

 

 End of Survey