ANNE ARUNDEL COMMUNITY COLLEGE

ANNE ARUNDEL COMMUNITY COLLEGE

Fall 95
I am going to read a list of Anne Arundel County government services. Please
rate the value received for your tax dollar — Is it a Good Buy, an Okay Buy,
or a Poor Buy.

Service	Good Buy %	Okay Buy %	Poor Buy %
Anne Arundel Community College N=347	88	11	1
Public Schools (K thru 12) N=328	56	31	14
Public Libraries N=370	79	18	3
Parks and Recreation N=371	63	31	7
Cultural Arts N=296	39	41	20
Police Dept. N=373	68	27	5
Fire Dept. N=374	79	19	2
Trash Collection N=369	72	24	3
Water and Sewer Services N=333	61	27	11
Public Health Services N=260	52	40	8
Senior Citizens Services N=267	61	30	9

Spring 2000

I am going to read a list of Anne Arundel County government services. Please rate

the value received for your tax dollar — Is it a Good Buy, an Okay Buy, or a Poor Buy.

Service	Good Buy %	Okay Buy %	Poor Buy %	Don't Know %
Public Libraries N=428	81	15	2	2
Fire Dept. N=428	78	18	3	2
Anne Arundel Community College N-427	76	9	2	14
Trash collection and curbside recycling N=426	68	20	8	4
Police Dept. N=427	66	26	7	2
Recreation and Parks N=428	65	22	9	4
Public Schools (K thru 12) N=427	46	30	15	9
Water and Sewer Services N=427	46	28	15	12
Public Health Services N=425	40	32	7	21
Senior Citizens Services N=423	39	20	8	32
Road maintenance and repair N=426	35	37	27	1
Cultural Arts N=427	32	35	16	17
Planning and zoning services N=425	19	35	29	17

Spring 97

I am going to read you a list of County services. For each, please tell me whether you

would support charging users of these services the following fees over and above

current taxes to obtain a higher level of service.

Service

Pay a Fee

Won’t pay Fee

Don’t know

Cases

Charge a $200 fee on each family who sends their children to public schools

26%

70%

4%

450

Charge a $25 fee for fire and ambulance responses to your home

62

36

2

450

Charge a $25 fee for police responses to your home

41

56

2

450

Charge an additional yearly $25 driver’s license fee for road resurfacing

27

71

3

448

Charge $2 for each library book checked out

12

86

2

450

Charge a $5 technology fee at the Community College

46

45

9

448

Spring 1997

Have you taken a credit or non-credit course at Anne Arundel Community College

over the last five years? N=440

(1) Yes –30% (2) No – 69% (0) Don’t Know/No Answer- 1%

Spring 1997

How likely are you to take a class at Anne Arundel Community College

in the next five years? N=407

(1) Not Very Likely - 57%

(2) Somewhat Likely - 20 %

(3) Very Likely - 21%

(0)Don’t Know - 2 %

Spring 1997

I am going to read you a list of class formats offered at the College. Please tell me how likely are you

to take a class in each format:

Course Format	Very Likely %	Somewhat Likely %	NotLikely %	Don’t Know/No Answer %
A course offered through the internet N=174	19	19	56	6
A taped or televised course graded by a College instructor N=173	16	23	55	5
An off-campus evening course N=173	37	38	22	3
An off-campus day course N=173	10	24	62	4
An on-campus evening course N=173	39	43	16	2
An on-campus day course N=171	19	23	55	3
A winter short semester course N=173	23	35	39	3
A summer session course N=171	19	27	50	4
A course offered on the weekend N-171	20	29	46	5

Fall 98

The community college wants to ensure that it is meeting the needs of the community as fully

as possible. Please tell me whether any of these factors may have prevented you from

taking a community college course:

Factor	Yes	No	Unsure	No answer
Scheduling difficulties due to work or home responsibilities N=337	29%	63%	2%	6%
Distance to a nearby campus N=335	13	79	2	6
Transportation problems N=336	6	87	1	6
Other:	2	90	2	6

Fall 98

Next I would like to know whether you would consider taking a course offered in

"distance learning" formats such as:

Formats	Would consider %	Would not consider %	Unsure %	No answer%
A course offered on videotape N=339	46	47	3	4
A course offered on the Internet N=339	41	50	4	5
A course offered on CD-ROM N=339	40	50	5	6

Fall 98

Please help us understand the potential for computer oriented distance learning courses

by answering these questions:

Questions	Yes %	No %	Unsure %	No answer %
Do you currently own a personal computer?	69	26	1	4
Do you regularly use a personal computer at your home or workplace?	70	27	-	4
Do you regularly access the Internet?	49	47	1	4

Spring 99

Have you ever attended Anne Arundel Community College as a student for credit

or non credit courses? N=462

(1) NO or No Answer-56 % (2) YES – 44%

Spring 99

Can you tell me roughly how many credit or non-credit COURSES you have taken:

Credit: _6 (median)__ Courses (N=153

If over 15 credit courses : did you graduate from the College? (N=56)

(1) Yes - 34%

(2) No - 66%.

Non-credit 1 Courses (N=89)

Spring 99

What YEAR did you last attend the College? (N=189)

1993-1994 (median)

Spring 99

I am going to ask you how satisfied you were with certain aspects of the courses you took:

First, let me ask about your satisfaction with (first item): were you very satisfied,

somewhat satisfied or not very satisfied

Aspect

Very %

Somewhat %

Not very %

N=

Improving your oral communication skills

67

21

10

137

Improving your writing or reading skills

63

25

12

120

Improving your mathematical skills

67

21

12

106

Improving your computer skills

62

19

19

108

Improving your understanding of current events

53

27

20

114

Helping you attain your career goals

75

20

6

138

Your treatment by student services – registration, billing, counseling and the like

81

14

5

181

Your satisfaction overall with AACC

86

14

0

192

Note: Excludes those saying no answer or unsure, usually about 30-50%

of all those having attended (N=202).

Fall 99

Are you currently taking any courses from Anne Arundel Community College or have you anytime

in the past year? N=376

Currently taking a course(s) -7	Not taking courses- 85
^{Have taken in the last year – 7}	Don't know, no answer 1

Fall 99

The College is interested in better understanding how people find out about the College and its courses.

When I read you a list of possible sources of information, please tell us whether this source contributed

a lot, some, or very little or none to your decision to attend the College.

Source of Information

A lot %

Some %

Very little or none%

Television ads N=59

2

7

91

Radio ads N=59

2

5

93

Ads in the newspapers like the Sun or Capital N=59

10

19

71

Brochures available at restaurants and stores locally N=59

19

12

70

Information on the College’s web site N=58

19

16

65

Information based on a telephone call to the College N=57

16

19

65

Discussion with other students who have attended the college N=58

24

36

40

Discussions with family or friends N=60

40

30

30

Your own previous experience with the College N=59

56

15

29

Your understanding of the College’s reputation N=58

53

24

22

Information given to you by your employer N=58

21

7

72

Information obtained from a counselor at a previous school you attended N=56

11

7

82

Direct mail from the College N=60

70

13

17

Fall 99

When you think about AACC's image, which of the following phrases appear important to you?

Source of Information .	Important %	Not Important %
Easy access N=60	90	10
Good reputation N=60	88	12
Affordable N=60	97	3
Community oriented N=58	85	15
Friendly staff N=58	81	19
Wide selection of courses N=61	92	8
Good selection of class times N=61	90	10
Technologically on the cutting edge N=58	79	21
Top notch professors N=55	86	14
Helpful for advancing in my career N=59	78	22
Helps foster good citizenship N=55	76	24

Spring 2001

Have you taken any distance learning courses over the Internet during the last year? N=254

(1) Yes – 13% (2) No – 86% (0) No answer - 1%

Spring 2004

Some people believe that the county should try to find ways to cut back in some areas in order to provide

more services elsewhere. I am going to read a list of government services. Please tell me whether county

government should spend about the same amount, more, or less than it currently does on that area.

Service	Same %	More%	Less%	Don’t know%	Cases
Libraries	67	26	6	1	369
Fire	43	53	2	2	370
Police	35	60	4	1	370
Community college	44	46	7	3	369
Roads	49	43	6	3	369
Planning and zoning	42	13	39	7	369
Social services	43	34	17	5	368
Health department	54	32	9	5	368
Public schools	23	71	5	1	368
Parks and recreation	57	26	16	2	368
Seniors’ services	45	44	7	4	369
Environmental programs	44	39	15	2	369
Average percentage	46	41	11	3	369

Spring 2004

Knowing that about 60 percent of the community college budget is based on state and county contributions and the rest in tuition, do you think taxes should be increased, tuition should be increased again, or programs cut to best deal with budget cuts? (Multiple answers permitted, percentage of total sample favoring each option listed individually)

(1) increase taxes 33%
(2) tuition increased again 25%
(3) cut programs 23%
(0) Don't know/no answer 19%

Spring 2004

From what you know about the community college, would you rate it as being excellent, good, fair or poor? N=363

(1) Excellent 49%
(2) Good   42%
(3) Fair   3%
(4) Poor   0%
(0) Other answer/DK   6%

Spring 2009

As county government prepares for the upcoming 2010 fiscal budget, it will consider how to cut spending.

As I mention an area of spending, tell me whether spending should be reduced, kept the same or increased

as government seeks to balance its budget.

Service	Reduced %	Kept the same%	Increased%	Don’t know%
Libraries	8	64	26	2
Fire department	2	50	46	2
Police department	5	41	53	1
The community college	6	49	41	4
Roads	10	51	39	1
Planning and Zoning	29	49	13	9
Social Services	16	45	35	4
Health Department	13	46	34	6
Public Schools	6	35	58	2
Parks and Recreation	17	59	22	3
Seniors’ services	7	52	39	3
Environmental Oversight	18	47	31	4

Fall 2013

This question is about Anne Arundel Community College. When you think about the college’s image, what words come to mind?

Phrase	Circle # of any word mentioned
Good reputation	48
Affordable	23
Community oriented	12
Friendly staff	4
Wide selection of courses	8
Good selection of course times	4
Technologically on the cutting edge	2
Top notch professors	5
Helpful for advancing my career	5
Fosters good citizenship	3
Provides students with “real –world” experiences	2

Fall 2013

Overall, would you rate Anne Arundel Community College as doing an excellent, good, okay or poor job serving the county's residents?

1. Excellent 50% 2. Good 30% 3. Okay 8% 4 Poor 1% 0. No answer, don't know 11%

Spring 2015

Do you agree or disagree with the following statements about Maryland or Anne Arundel County:

	Agree%	Disagree%	Unsure/NA%
Maryland has a very effective transportation system.	41	50	9
Maryland’s regulation of the environment is too weak.	43	44	13
Maryland imposes too many regulations on businesses.	56	25	19
Maryland has a welfare system that is too generous and often abused.	63	24	14
Maryland is a good place in which to retire.	25	69	7
The Chesapeake Bay is too polluted to swim in.	61	27	12
Anne Arundel County has done an excellent job maintaining its roads.	32	63	6
Anne Arundel Community College provides excellent education at low cost to county residents.	75	5	20
By providing free access to materials and programs, the public library plays an important role in giving everyone a chance to succeed.	89	6	5

Service	Pay a Fee	Won’t pay Fee	Don’t know	Cases
Charge a $200 fee on each family who sends their children to public schools	26%	70%	4%	450
Charge a $25 fee for fire and ambulance responses to your home	62	36	2	450
Charge a $25 fee for police responses to your home	41	56	2	450
Charge an additional yearly $25 driver’s license fee for road resurfacing	27	71	3	448
Charge $2 for each library book checked out	12	86	2	450
Charge a $5 technology fee at the Community College	46	45	9	448

Aspect	Very %	Somewhat %	Not very %	N=
Improving your oral communication skills	67	21	10	137
Improving your writing or reading skills	63	25	12	120
Improving your mathematical skills	67	21	12	106
Improving your computer skills	62	19	19	108
Improving your understanding of current events	53	27	20	114
Helping you attain your career goals	75	20	6	138
Your treatment by student services – registration, billing, counseling and the like	81	14	5	181
Your satisfaction overall with AACC	86	14	0	192

Source of Information	A lot %	Some %	Very little or none%
Television ads N=59	2	7	91
Radio ads N=59	2	5	93
Ads in the newspapers like the Sun or Capital N=59	10	19	71
Brochures available at restaurants and stores locally N=59	19	12	70
Information on the College’s web site N=58	19	16	65
Information based on a telephone call to the College N=57	16	19	65
Discussion with other students who have attended the college N=58	24	36	40
Discussions with family or friends N=60	40	30	30
Your own previous experience with the College N=59	56	15	29
Your understanding of the College’s reputation N=58	53	24	22
Information given to you by your employer N=58	21	7	72
Information obtained from a counselor at a previous school you attended N=56	11	7	82
Direct mail from the College N=60	70	13	17